What is the most important thing to consider when thinking about solar

When it comes to shopping for a solar system, many people initially think the most critical components are the panels or the inverter. However, after reading countless reviews of solar companies and speaking with solar experts, it’s more than apparent that while product quality is indeed important, what truly matters post-purchase is the installation quality, after-sales support, and customer service.

The importance of Installation and Support

Through our experience in the solar industry, we’ve heard nearly every solar nightmare imaginable. I often hear potential customers say, “The other company offers the same products for a lower price.” As a business owner, I fi nd this perspective disheartening; it suggests that the value of skilled labor, installation quality, and customer service is overlooked. Those who haven’t experienced a poor installation, such as leaks or faulty inverters, may not realize the risks involved. Unfortunately, some companies cut corners to offer lower prices, leading to serious issues down the line.

Those who haven’t experienced a poor installation, such as leaks or faulty inverters, may not realize the risks involved. Unfortunately, some companies cut corners to offer lower prices, leading to serious issues down the line.

Beware of Cheap Inverters 

Another common misconception is that “the cheaper inverter has the same warranty.” However, anyone who has tried to navigate a warranty claim knows it can be a frustrating ordeal. While a cheaper inverter may come with a warranty, it could take months to get a replacement. During that time, you could lose hundreds or even thousands of dollars due to a non-functioning system, especially during peak energy usage seasons.

Many manufacturers won’t allow installers to use inverters from their inventory; instead, they might send second-hand units. The potential savings from going with a cheaper installer simply aren’t worth it.

What Buyers Truly Value

When you examine reviews of solar companies, the primary concerns of customers often revolve around installation quality, customer service, and after-sales support. The actual products or line items on a quote often take a back seat. Even when product issues arise, customers want swift assistance from the installation company.

It’s easy to assume you’re just buying products off a shelf, but solar installation is fundamentally a service. The company you choose can make all the difference.

Is a Cheaper Solar System Worth the Risk?

Many people forget that their home is often their most significant asset. A poorly installed solar system can turn that asset into a liability, posing risks such as fire hazards from faulty batteries or shoddy equipment.

A subpar installation or lack of support can lead to a solar nightmare that you definitely want to avoid. Is it really worth risking your home for a lower quote?